KYLE GOLDING LLC (hereinafter referred to as “we,” “us,” or “our”) respects and values your personal information and privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit this website, purchase products, or contact us.
- Information Collection
We may collect the following information when you visit our website, place an order, or contact customer service:
Identity Information: Name.
Order and Delivery Information: Shipping address, billing address (if applicable), and order details.
Contact Information: Email address and phone number (if provided by you).
Transaction-Related Information: Necessary details such as order amount, payment status, and transaction records.
We collect this information primarily to process and deliver orders, provide customer service, handle refunds or returns, and fulfill applicable legal obligations.
- Payment Security and PCI-DSS Compliance
To ensure the security of your payment information, website transactions are processed through secure third-party payment service providers. These providers handle payment information in accordance with applicable Payment Card Industry Data Security Standards (PCI-DSS).
We do not store full credit card numbers or credit card verification codes (CVV) on our own servers. Your payment information is processed by the respective third-party payment service providers in accordance with their security measures and applicable requirements.
- Use of Personal Information and Third-Party Sharing
We use or share your personal information only to the extent necessary to provide website services and conduct our business, including with:
Logistics and Delivery Service Providers: To process, ship, and deliver your orders.
Payment Service Providers: To process payments, refunds, and necessary transaction verifications.
Website Operations and Technical Service Providers: To maintain website functionality, process orders, and provide technical support.
Legal or Regulatory Authorities: To disclose information when required by applicable law or necessary to protect legitimate interests.
We do not sell your personal information. We share information with relevant service providers only as necessary and require them to handle personal information in accordance with applicable laws and relevant agreements.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including the time required to process orders, provide after-sales service, resolve disputes, maintain business records, and comply with applicable legal requirements.
When personal information is no longer required, we will delete, destroy, or otherwise appropriately dispose of the information in accordance with applicable laws and reasonable data management procedures, except where continued retention is required or permitted by law.
Data retention periods may vary depending on the type of information, order records, legal obligations, and the requirements for dispute resolution.
- Your Privacy Rights
Depending on the applicable laws of your state of residence, you may have the following rights:
To request access to the personal information we hold about you.
To request the correction of inaccurate or incomplete personal information.
To request the deletion of your personal information, subject to legal requirements.
To understand how we collect, use, or share your personal information.
To object to or request restrictions on certain processing activities regarding your personal information, as provided by applicable law.
To exercise the above rights, please contact us via the email address listed in this policy. We may need to verify your identity before processing your request and will respond within the timeframe required by applicable law.
- Information Security
We implement reasonable technical and administrative measures to protect personal information against unauthorized access, disclosure, alteration, or loss.
However, as internet transmission and electronic storage methods cannot be guaranteed to be absolutely secure, we cannot guarantee the absolute security of information in all circumstances.
- Cookies and Similar Technologies
Our website and related services may use cookies or similar technologies to ensure the proper functioning of the website, remember user preferences, understand website usage, and support relevant features where applicable.
You can manage or restrict cookies through your browser settings. However, disabling certain cookies may affect the normal use of some website features.
- Children’s Privacy
This website is not directed at children. We do not knowingly collect personal information from children that requires special protection under applicable laws. If you believe that a child has provided us with personal information, please contact us using the contact details provided below.
9. Updates to the Privacy Policy
We may update this Privacy Policy in response to changes in our business, adjustments to website functionality, or requirements under applicable laws. The updated version will be posted on this page, with the date of revision or effective date indicated where appropriate.
- Contact Us
If you have any questions regarding this Privacy Policy, our handling of personal information, or your data rights, please feel free to contact us.